Town of Trumbull, CT Town of Trumbull, CT

Trumbull Town Hall
5866 Main St.
Trumbull, CT 06611

 

 

Town of Trumbull, CT

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Citizen Complaint Service

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FAQs

Parking Violation FAQ's

Q. I received a Parking Violation, can I contest it?

A. Yes. A request for a Waiver application for a Parking Violation must be made within the 14-day timeframe for payment of violation. Waiver Applications are available through the Hearing Officer at the Trumbull Police Department by phone or in person.  You may also download a Waiver Application form by clicking here.  A request for a Waiver Application does not automatically waive the violation. Any requests made after the 14-day timeframe is denied.

Q. I am a Trumbull resident, yet I received a Parking Ticket for parking in the Town parks.  Why?

A. The Town of Trumbull issues a Parks Permit decal to residents whose vehicles are registered in the Town of Trumbull and must be affixed to your vehicle(s) year-round when utilizing our parks and recreation areas.  Any vehicle not displaying this decal is subject to a $25.00 fine.  If you do not have a decal, you may acquire one at the Town of Trumbull Recreation Department which is now located at the Town Hall Annex, across from the Town Hall.  Proof of residency is required; i.e. vehicle registration, tax bill, utility bill.

Upon receipt of your decal, which must be acquired within 14 days of the time-frame allowed for payment, a waiver request must be submitted to the Hearing Officer located at the Trumbull Police Department.  Upon receipt of request, a Waiver will be granted.

A Waiver for this violation is granted on the premise that your decal is now properly displayed.  Any future violations of Permit Parking will not be considered for a Waiver.

Q. I forgot to display my Handicap Permit.  What can I do?

A. Present your valid Handicap Permit, along with proper identification, at the Trumbull Police Department within 48 hours of receipt of Parking Violation to have your ticket voided. However, any future violations of this nature will not be voided.

Q. What procedure do I follow to have a Stop Sign installed in my neighborhood?

A. Submit a letter to the Trumbull Police Commission, 158 Edison Rd, Trumbull, CT outlining your concerns and recommendation of stop sign location.  The Police Commission will review your request and an on-site inspection will be done.  Upon recommendation of the Traffic investigator, and after careful consideration, the Commission will render its decision and contact those involved by mail.

Fingerprinting

Q. I need to get fingerprinted for my job. What do I need to do?

A. Fingerprinting is done by Detective Bureau personnel, and is done only on TUESDAYS and THURSDAYS between 8:15 AM and 6:00 PM at Police Headquarters.  You MUST be a Trumbull resident or be seeking employment in town.  It is recommended that you adhere to the following procedure to speed the processing and make your experience more pleasurable.

a. Call to schedule an appointment. (203-261-7879)

b. Give your name and reason being fingerprinted

c. Give a callback number in case the detective has to cancel

d. There is a $10.00 fee, please bring the exact amount in cash or check

e. Completely fill out the fingerprint card(s) but DO NOT SIGN them until witnessed by a detective. Be sure to have proper identification.

f. Walk-ins will not be processed.

Reporting Suspicious Activity

Q. I have information on suspicious activity in my neighborhood but don't want anyone to know that I am the one that called. What should I do?

A. One goal of the police department is to make your neighborhood safe and enjoyable for you and your family.  Therefore, we encourage you to call us with your concerns at our main number, 203-261-3665, and ask for the Detective Bureau.  Detectives will investigate all reports, keep all information confidential, and you will not be mentioned in any reports. However, all complaints need to be corroborated and you may be asked for your name in the event the detective needs to contact you for additional information or to update the results of your concern.

Consumer Protection

Q. I hired a Home Improvement contractor who started work at my home but never finished. What can I do?

A. You can contact the Connecticut Department of Consumer Protection at 1-860-713-6110. You can also contact the Trumbull Police Department at 203-261-3665. Please have all paperwork associated with the home improvement available.

If you do not have a written contract with a '3 day right of cancellation' on the contract or the contractor is not licensed, you may be the victim of a home improvement fraud.

If the contractor is licensed with the State and you have a valid contract, this may be a civil matter and not criminal. We will be more than willing to review the paperwork and guide you in the proper course of action.

Internet Fraud

Q. I believe that I am the victim of Internet Fraud. What can I do?

A. You can call the police department at 203-261-3665. Although the Trumbull Police Department cannot investigate complaints outside our jurisdiction, we can help you file your complaint with the proper agency.

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